A combination of hardware, software and network resources used to develop, test, deliver, monitor, control, or support IT services.
✔ Front-end, anything that is visible to the user – such as websites and mobile apps
✔ Back-end, or the “gears” of your product – servers, apps, databases and such
Not only IT infrastructure outages affect day-to-day operations – they can damage business significantly, resulting in extra costs.
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